Delivering NHS interpreting services for over 25 years’ has given us a comprehensive understanding of this specialist sector and how we can increase efficiencies and drive down costs.
We understand that if you use our service, you want minimal disruption to your business.
We know that Mental Health services will require interpreters with that specialist knowledge
We always send female interpreters to maternity bookings unless you tell us something different.
We get how it works in the NHS.
Highly qualified interpreters with sector specialisms that have comprehensive training through the Word360 language school.
Services are available 24 hours a day, 7 days a week without exception.
Comprehensive range of languages including rare dialects such as Twi, Oromo and Xhosa
Greater efficiencies through our unified service management system.
Our reputation precedes us. We currently work with over 500 NHS organisations across the UK and have been selected to deliver under frameworks such as HealthTrust Europe and London Procurement Partnership.
Our services are underpinned by robust policies and procedures that conform regulatory and legislative measures set by the NHS. Our ISO:9001 Quality assurance certification coupled with APM and PRINCE 2 qualified project managers offer confidence of efficient processes and systems.
Many of our NHS clients have worked with us for over 15 years. Why? Because we understand their needs. Not every Trust, hospital or GP practice has the same procedures or systems. We work with you to seamlessly deploy and implement our service provision throughout your organisation.
Innovation is a key part of our business strategy. We have created a cutting edge service management system that increases efficiencies by 50% through automation of processes.
Talk to our interpreting team to learn how we can introduce management software into your organisation which includes the following:
Intelligent allocation of interpreters that result in better use of interpreters’ time.
Geo-targeting technology resulting in quicker response times for urgent appointments
Bespoke reporting for your service management teams for better budget management
You can see an overview of how our translations are produced by visiting our how it works page.