Learning from Crisis: Healthcare after Covid

COVID-19 changed the way we live and work, forcing rapid adaptation to new methods and practices. As we approach the close of the pandemic, we see that this COVID-19, for all its unpleasantness, will leave us with some parting communication lessons that we can’t ignore.

We’ve learned the importance of digital communications, the need for balance between safety and compassion, the dangers of not being inclusive in communication, as well as the need for strong infrastructure and constant staff training.

In this free whitepaper, we look at what we can learn from crisis and how to be better equipped next time.

Quote from the whitepaper

“Data from the ONS suggests that Black people in the UK are 4 times more likely to die from COVID than white people. In fact, it was found that the health impact of belonging to some ethnic minority groups in the UK is equivalent to being 20 years older than your actual age.”

= #}

Related Services

Interpreting

Headphone

Real-time interpreting delivered by experts who collectively specialise in over 350 different languages. Whether it’s in person, over the phone or through remote video conferencing, make sure nothing gets lost in translation.

HandsPhonePlay

Find Out More

Translation

Translation

The fast and simple way to professionally translate documents, websites, apps - anything you need translating. We’re the ‘go-to’ agency for translation for many 

 

Dialog

Find Out More

Accessibility

Accessibility

We believe in opening up language to everyone. 71% of users with disabilities have said they’ll leave a website that isn’t accessible. With our range of accessibility services, you can ensure everybody’s voice is heard and nobody is left out of the conversation.

SelectPagesUser

Find Out More
Calendar

Let’s start a conversation

Our language and inclusivity experts are ready to listen to your needs and suggest proven solutions to improve your service user experiences and introduce innovation, whilst driving cost and time efficiencies

Click here
Here you can edit the background of the section