Government

Access our official translation services for public sector organisations.

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Translation services for the public sector

Let Word360 support your equality and diversity agenda through our award-winning translation and interpreting services. With dedicated project managers that understand how to drive efficiencies and maximise quality, we’ll create a service that champions accessibility across your organisation.

Fast, reliable translation and interpreting

Public sector translation and interpreting services need to be delivered by experienced teams, with appropriate security clearance, across a vast range of languages and dialects. Word360 have delivered to the public sector for 25 years and have dedicated teams ready to support your organisation. Contact us today to learn more.

Security and Quality assurance for the Public Sector

Technology advancement through our secure Wordskii platform

ISO:9001 Quality assured
ISO:27001 Security accredited
ISO:17100 Translation quality
Cyber Essentials Plus certification

DBS Security checked interpreters as standard

How we help

Children's services

Our professional linguists have enhanced DBS checks as standard and we offer the same linguists for continuity of care

Adult and social care

Your team can access interpreters on-demand and in the field offering complete flexibility in accessing language support with the relevant experience

Housing and planning

Our linguists support your teams with crucial communication support

Benefits and support

Understanding rules and regulations, our linguists are trained to support service users to get the welfare they need

Schools and learning

From parents evenings to exam viva support, we offer a range of language solutions for education departments and organisations

Benefits for local governments and councils

98% client retention through strong partnerships

Fully managed with dedicated Customer Success Managers

Award-winning service-user experience

Subject matter expert translators and interpreters

Word360 in numbers

29 years’ experience delivering language services

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350+ languages in 2760 language pairs

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Happy clients and service users

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Hours of interpreting completed

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Word360 in action

Oxford City Council

See how Oxford City Council was able to drive cost efficiencies and increase accessibility with advanced Wordskii software.

View all case studies

FAQs

Do your linguists have legal knowledge?

All of our linguists receive continuous training from our in-house training academy, in addition to their wider career experience. We have decades of experience working in the different sectors, and allocate our linguists to jobs based on their given experience within the relevant sector.

This means you can always be assured that your linguist will understand the relevant terminology and practices for your sector.

How much does a 1 hour face-to-face interpreting appointment cost?

Costs for face-to-face interpreters begin at £40/hour, and travel costs may apply. For an easy, off-the-shelf solution, click here.

Do your linguists sign an NDA?

All of our linguists are subject to NDAs as standard, so you always know any information that passes through our interpreters remains confidential.

I have some scanned documents to translate. Do you accept documents in any format?

Yes, we accept documents for translation in any format that you have them in.

Do you accept legal aid rates?

We don’t accept legal aid rates.

How can I send confidential information to you such as the service users name?

We have a dedicated secure form where you can send private information to us with confidence.

What level of certification can you provide?

We routinely provide certified translations, and can provide any level of certification necessary.

Our client is based abroad, can you arrange an interpreter?

For overseas appointments, we can either provide a remote solution from anywhere in the world, or we can arrange an onsite interpreter overseas if there is a need for a face-to-face presence.

What qualifications do your interpreters hold?

Our interpreters hold a variety of qualifications, and we select different interpreters for different jobs based on which specific ones they hold. For example, for legal interpreting we will select an interpreter for you with the relevant degree or diploma in public sector interpreting.

Are your interpreters subject to an enhanced DBS check?

All of our interpreters undergo advanced DBS checks at the beginning of their work with us.

Why Word360?

We’re trusted by public sector organisations because of our accurate interpretation and translations, fast turnarounds and outstanding customer service. We’ve worked on countless government projects, delivering quick and effective translations.

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