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Making Government Services Accessible To Everyone

Government interpreting and translation services for departments and public bodies. 350+ languages, accessible formats, security-cleared linguists and a compliant framework route.

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wordskii interpreting platform for government

Trusted By Government Departments And Public Bodies

From central government departments to bodies and regulators, we're trusted to handle sensitive work. We hold all relevant certifications and carry our extensive checks as part of our linguist recruitment to ensure compliance and standards are met.

Meets Your Accessibility Duty

British Sign Language, Easy Read and Braille alongside 350+ spoken languages, so public information and services reach everyone your department serves.

Security You Can Trust

Security-cleared linguists, ISO 27001 certification and end-to-end encryption, so the questions your security team asks already have answers.

Clear Sight Of Spend And Use

Real-time reporting, permission-based access and dedicated contract management, so every department can see what is being used and by whom.
Boundary Commission for England logo
Canal and River Trust logo
Department of Health logo
Ministry of Defence logo
Highways England logo
Office for National Statistics logo

Compliant Routes · Secure Delivery · Clear Spend

Shaped around how government buys and delivers services: a framework route to market, security-cleared linguists, and real-time reporting on spend and usage across every department.


Language services often sit across several suppliers and call-offs, which makes total spend hard to see and service levels hard to enforce.

Our Solution

One supplier across spoken, signed and written language,  with dedicated contract management and real-time reporting on use and spend.

Talk To Our Commercial Team → 


Procurement & Commercial team

 

Interpreting, Translation And Accessible Formats For Government

Interpreting
Face to face, video, telephone and British Sign Language
Explore Government Interpreting
Translation
Documents and accessible formats, for any patient
Explore Government Translation
Alternative Formats
Easy Read, Braille, BSL video and more for every need.
Explore Accessible Formats

Technology Built Specifically For How Goverments Work

Contacted Directly

Non-English speakers call in, choose their language and are connected live to an interpreter.
wordskii connect telephone interpreting on a tablet

One Unified System

One platform for every type of interpreting. Book, manage and track spend in one place.
wordskii intepreting software on a tablet

See How We Support Public Services Across The UK

walsall city council
Council
How Word360 handled 550+ bookings a month in 70+ languages for Walsall Council, and won the 2020 re-tender
99.9% delivery rate
Read More
uk enic logo
Business
How Word360 translated 100,000+ certificates for UK ENIC (formerly UK NARIC), cutting costs 22% in 12 months
100,000+ certificates translated
Read More
oxford city council
Council
How Word360 gave Oxford City Council a 24/7 language service with 100% fulfilment, from interpreting and BSL to translation
100% fulfilment across all services
Read More
35+
Years of Experience
350+
Languages Supported
27000+
Happy Clients and Service Users
1700000+
Bookings to Date
Book a Free 15-Minute Call

ISO Accreditations & Certifications

cyberessentials certification mark plus image
nhs digital data security and protection toolkit image
ISO 27001 certification
ISO 22301 certification
ISO 9001 certification
certification 17100 certification

Common Questions

Through a framework route, and some agreements also allow direct award. We'll show you which fits your specification and introduce you to the framework manager.

Please Contact Us for more details.
Your data is held in AWS secure data centres in the UK, with end-to-end encryption.
Yes. We provide British Sign Language interpreting, plus Easy Read and Braille, alongside translation and interpreting in 350+ languages.
We provide translation, transcription and interpreting in 350+ languages, plus British Sign Language, Easy Read and Braille, all from one supplier and one account.
Yes. Non-English speakers call in, choose their language and are connected live to an interpreter.
Find Out More

Manage All Your Language Needs Under A Single Provider

Let people who don't speak English reach your service directly, improving access and freeing up staff time.
Talk With Our Specialists