Let callers contact you in their own language

Wordskii Connect removes language barriers, improving your customer journey for non-English speakers.

Enable your non-English service users to connect to you through an interpreter. 

Interpreter in a blue polka dot short enjoying her work

Tap into a new customer base with a simple telephone service that removes all communication barriers

 

Book a demo

Improve your customer experience

Is your organisation affected by missed appointments, missed business opportunities, employee and service user frustrations because they can’t contact you in their own language? With Wordskii Connect anyone can contact you in their own language, whenever they need to.

Making an impact on organisations worldwide
DPD
University Hospitals Birmingham
National Statistics
Highway england
The National Lottery
BBC
B&M

When is Wordskii Connect helpful?
healthcare

For Healthcare

Improve your patients experience by enabling patients to contact you with a professional interpreter 

 

 

helplines

For Helplines

Enabling non-English speakers to contact you could give them equitable access to essential support that they may need

 

business

For Business

Remove the extensive investment when launching into a new country by having your customers contact you through a professional interpreter

 

How it works
call

1

Service users make a call
choose your service plan

2

Select a language
0123 icons 100x100px_WConnect connected

3

Get connected with the correct service
good experience

4

It’s simple but it saves time and frustration for everyone involved

See Wordskii Connect in action

Wordskii Connect delivers incredible results

*

Service user rating

%

Cost saving*

%

Reduction of DNA's*

*Based on cost savings instead of conventional telephone interpreting / additional *Based on number of DNAs by non-English speaking patients in previous 6 months
Asian Patient using Wordskii connect to talk to her doctor

"Connect has massively reduced the ambiguity for practices around what to do when a patient doesn’t speak English, but more importantly the patient can manage their needs independently’’

Primary Care Manager