Who Are Word360?

Award-winning healthcare language services provider, helping the UK communicate since 1991.

word360 team

Our Mission is to Make Everyone Part of the Conversation

Word360 was founded on a simple belief: that language should never stand between a patient and their care. We help NHS trusts communicate with confidence, across 350+ languages, thousands of appointments, and some of healthcare's most sensitive conversations.
Tiku Chauhan Word360 CEO

Tiku Chauhan

CEO & Co-Founder

Tiku is a seasoned executive with many years of leadership experience and success with achieving exceptional growth at Word360. Having built his career within the motor industry, Tiku is experienced in running global operations and striving to deliver excellence across the business.

Kavita Parmar Word360 CCO

Kavita Parmar

CCO & Co-Founder


Kavita Parmar, our co-founder, also heads up the Word360 family as an award-winning ‘Woman in Tech’ and 'Business Woman of the Year'.

Kavita champions equitable access for all and has over 15 years experience in the healthcare sector having originally qualified as an Optometrist.  

What We Do

Interpreting, translation, and accessible formats, so language or ability is never the reason someone is left out.

How We Do It

Our vast certified linguist network  built specifically to get the right person to the right case, fast. 

What Makes Us Different

Innovative, tech-based services paired with real cultural understanding, so your users are empowered to start the conversation themselves 

Our Awards & Certifications

Best Overall Supplier Award

NHS London & South Excellence in Supply 2023 & 2024 

Best Patient Experience Award

NHS Excellence in Supply awards 2019

Innovation Award

NHS London & South Excellence in Supply 2023

Best Support Service Award

NHS Excellence in Supply awards 2019
See All Awards & Achievements
cyberessentials certification mark plus image
nhs digital data security and protection toolkit image
ISO 27001 certification
ISO 22301 certification
ISO 9001 certification
certification 17100 certification
Find Out More About Our Achievements

We Strive For Excellence

81%

Reduction in manual admin time

£63,000

Average Annual Saving

97%

Rated the service ‘Very Good’ or ‘Excellent’

£23,000+

Saved in just 3 months through on-demand efficiencies

View Our Case Studies

Our Journey Over the Years

  1. Word360 in 1991
    1991
    Word360 was launched under its original name: Express Interpreting & Translation
  2. Word360 introducing it's new name
    2014
    As we grew into new and exciting markets our new name was official: Word360 was born
  3. Word360 Wordskii software
    2016
    We decided to develop our own app to make life simpler for clients, 2016 was the year our original Wordskii software was launched
  4. Word360 receiving first patient awards
    2019
    This was the year we won our first Patient Experience award – A real milestone and something we’re still incredibly proud of.
  5. Word360 releasing new version of their wordskii platform
    2021
    Ensuring we meet the needs of our clients, our latest Wordskii platform offered access to linguists anytime, anywhere and in any language.
  6. Kavita Parmar holding Word360's new awards
    2024
    Word360 won 3 awards at the Birmingham Chambers of Commerce including overall Business of the Year.

  7. word360 team photo
    The Future
    As we grow, we maintain our ethos to make everyone part of the conversation through industry leading innovation and award winning customer service. 

Manage All Your Language Needs Under A Single Provider

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