We offer a solution for every situation or sector
Our video interpreting service provides our clients with all the benefits of a face-to-face interpreter, with the added advantage of a remote and instant service.
Use your own video conferencing software
Pre-book your session through the Wordskii platform
Or access on-demand video interpreting through Wordskii Live
Who we are trusted by
When is video interpreting useful?
What are the benefits of video interpreting?
Efficiencies through technology
Flexible to your needs
Use any device
Tablets, PCs or laptops can all be used to connect to Wordskii Live
Compliance and quality
Secure login and 2FA options on all devices, with secure end-to-end encryption
Never miss another appointment
Gain access to 350 languages, 24 hours a day. Guaranteed
Better user outcomes
Visual cues of video interpreting improve quality of conversations
Why use video interpreting instead of face-to-face interpreting?
Pay for what you use. No minimum fees.
Short notice situations
Ideal for when booking a face to face interpreting will take time
Access for remote areas
Can provide language support where face to face interpreters are difficult to find
Improve patient experience
Ensure patients aren’t going for hours without contact for routines that don’t require an hour face-to-face booking, such as ward checks, meals and bathroom visits.
At the click of a button your staff can ask a quick question, provide instructions or simply check in on the patient's wellbeing.
How it works
All you need is any device with a camera, microphone and Wi-Fi. You can get top-level interpreting services for any language at any time, allowing you to adapt easily to time-zone and scheduling challenges.
1Choose your video interpreting platform
2Supply key information about your interpreting session requirements
3Our AI algorithm talent-matches to an interpreter
4Confirmation of booking
Could your team benefit from having Wordskii Live by their side?
Now you can have access to our Wordskii Live solution through Wordski-on-Wheels (WoW) that allows you to access video interpreting, on-demand, at the point of care.
“Having Wordskii Live by patient bedsides in wards means we can access an interpreter when the consultant arrives, instead of booking one for the hour! It’s a game changer for our wards and staff.”
Bradley Cox - Patient Advise and Liaison Services (PALS), Walsall Healthcare NHS Trust
Learn how we helped Women’s Aid through video interpreting
In response to Women’s Aid’s need for security and sensitivity, we composed a bespoke language service to support them.
We devised an anonymised booking system for Women’s Aid, allowing them to access our linguists without revealing any information about the identities or whereabouts of the people they help.
Frequently asked questions
With Wordskii Live, you can pre-book or connect to an interpreter on-demand. We are able to help you access an interpreter both in advance of a meeting or in last-minute circumstances where you need to connect with an interpreter immediately.
Whilst our Wordskii Live video interpreting platform can support up to 50 participants, we ask that users keep the number of participants to retain the maximum bandwidth and video quality for the interpreter.
There are a number of ways that you can add another participant onto a video interpreting call. You will receive an SMS message and/or email notification (whichever you prefer) with all the relevant information and a link to join the video conference. You can share this with up to nine other parties in the call. All telephone calls are secure and confidential.
Like most services, the more you use it the cheaper it becomes. However, to offer the best deal to our customers, our video interpreting costs are based per minute and you pay as you go or you can buy one off bundles for maximum convenience.
For the single use services, once you have used up all of your pre-paid minutes, you will need to top-up your credits to continue your session. If you are a contracted customer with monthly billing and you have pre-booked an interpreter for a set time, you can continue your call and the additional time will be charged to your account.
For pre-booked sessions, please note, that the interpreter may not be able to stay on the video interpreting session after the pre-booked time has elapsed so please ensure that you initially book for the correct time.