video  conferencing

Use your own video conferencing software

 

 

pre-book

Pre-book your session through the Wordskii platform

 

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Or access on-demand video interpreting through Wordskii Live

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Womens Aid
National Statistics
Highway england
The National Lottery
BBC
Action for Children

 

Business woman using video interpreting to work on her strategic plan

Let’s start a conversation

Our language and inclusivity experts are ready to listen to your needs and suggest proven solutions to improve your service user experiences and introduce innovation, whilst driving cost and time efficiencies

 

Get a quote
digital efficiency
Efficiencies through technology
Drive time and cost efficiencies with no minimum periods of use
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Flexible to your needs
Pre-booked and instant access options
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Use any device

Tablets, PCs or laptops can all be used to connect to Wordskii Live

compliance and  quality
Compliance and quality

Secure login and 2FA options on all devices, with secure end-to-end encryption

appointment
Never miss another appointment

Gain access to 350 languages, 24 hours a day. Guaranteed

good experience
Better user outcomes

Visual cues of video interpreting improve quality of conversations

Doctors using a video interpreter on wordskii live to communicate with his patients

Let’s start a conversation

Our language and inclusivity experts are ready to listen to your needs and suggest proven solutions to improve your service user experiences and introduce innovation, whilst driving cost and time efficiencies

 

Get in touch
cost effective

Cost effective

Pay for what you use. No minimum fees.

emergency

Short notice situations

Ideal for when booking a face to face interpreting will take time

remote

Access for remote areas

Can provide language support where face to face interpreters are difficult to find

good experience

Improve patient experience

Ensure patients aren’t going for hours without contact for routines that don’t require an hour face-to-face booking, such as ward checks, meals and bathroom visits. 

 

At the click of a button your staff can ask a quick question, provide instructions or simply check in on the patient's wellbeing.

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Let’s start a conversation

Our language and inclusivity experts are ready to listen to your needs and suggest proven solutions to improve your service user experiences and introduce innovation, whilst driving cost and time efficiencies

 

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1

Choose your video interpreting platform
information

2

Supply key information about your interpreting session requirements
matching

3

Our AI algorithm talent-matches to an interpreter
confirmation

4

Confirmation of booking
complete

5

Service delivered
University Hospitals Birmingham Nurse moving around Wordskii on Wheels

Let’s start a conversation

Our language and inclusivity experts are ready to listen to your needs and suggest proven solutions to improve your service user experiences and introduce innovation, whilst driving cost and time efficiencies

 

Wordskii live
Wordskii WoWs circle-1

Let’s start a conversation

Our language and inclusivity experts are ready to listen to your needs and suggest proven solutions to improve your service user experiences and introduce innovation, whilst driving cost and time efficiencies

 

65

Let’s start a conversation

Our language and inclusivity experts are ready to listen to your needs and suggest proven solutions to improve your service user experiences and introduce innovation, whilst driving cost and time efficiencies

 

Read more

Frequently asked questions

Do we need to pre-book video interpreting calls or is the service available on-demand?

With Wordskii Live, you can pre-book or connect to an interpreter on-demand. We are able to help you access an interpreter both in advance of a meeting or in last-minute circumstances where you need to connect with an interpreter immediately.

How many participants can join a video interpreting call?

Whilst our Wordskii Live video interpreting platform can support up to 50 participants, we ask that users keep the number of participants to retain the maximum bandwidth and video quality for the interpreter.

How can I add another participant onto the video interpretation call?

There are a number of ways that you can add another participant onto a video interpreting call. You will receive an SMS message and/or email notification (whichever you prefer) with all the relevant information and a link to join the video conference. You can share this with up to nine other parties in the call. All telephone calls are secure and confidential.

How much does video interpretation cost?

Like most services, the more you use it the cheaper it becomes.  However, to offer the best deal to our customers, our video interpreting costs are based per minute and you pay as you go or you can buy one off bundles for maximum convenience.

What if my call goes on for longer than expected?

For the single use services, once you have used up all of your pre-paid minutes, you will need to top-up your credits to continue your session. If you are a contracted customer with monthly billing and you have pre-booked an interpreter for a set time, you can continue your call and the additional time will be charged to your account.  

For pre-booked sessions, please note, that the interpreter may not be able to stay on the video interpreting session after the pre-booked time has elapsed so please ensure that you initially book for the correct time.