Best Overall Supplier award
NHS London & South Excellence in Supply 2024
Best Overall Supplier award
NHS London & South Excellence in Supply 2023
Innovation Award
NHS London & South Excellence in Supply 2023
Small Business of the Year
NHS Excellence in Supply 2019
Best Patient Experience award
NHS Excellence in Supply awards 2019
Best Support Service award
NHS Excellence in Supply awards 2019
Regional Supplier: Patient Experience 2024
HCSA EIS Midlands
Regional Supplier: Small Business 2024
HCSA EIS Midlands
Greater Birmingham Business Of The Year 2024
Greater Birmingham Chambers of Commerce Awards
Best Global Translation & Interpretation Services Agency 2022
Business Elite Awards
Best Tech Supplier 2022 For Established Business
Midlands Tech Awards
Woman in Tech 2022
Midlands Tech Awards
ISO 21998: 2025
Assures the quality, competency, and ethical standards of our healthcare interpreting services, in line with recognised requirements for interpreter conduct and clinical communication accuracy. Stage 2 Certification
ISO 27001:2013
Ensures our robust processes of information governance across our organisation (support and network management) and intellectual property
ISO 9001:2015
Assures our quality management systems and applicable statutory and regulatory requirements
ISO 22301: 2019
Assures business continuity management systems standards and guidelines in delivering translation, interpreting, transcription, training and multilingual website services.
ISO 17100:2015
Our requirements for the core processes, resources and other aspects necessary for the delivery of a quality translation service that meets applicable specifications.
Cyber Essentials Plus
The highest security certification awarded by the UK Government and provides comprehensive defence against the most common cyber threats.
Registered Disability Confident Committed
Employer demonstrates dedication to increasing employee diversity and commitment to the aims of Disability Confident.
NHS Data Security and Protection Toolkit
All organisations that have access to NHS patient data and systems must use this toolkit to provide assurance that they are practising good data security and that personal information is handled correctly.
CREST
CREST, or the Council of Registered Ethical Security Testers, is an independent accreditation and certification body for the information security industry. It ensures that penetration testers have a minimum standard of qualifications and experience.
