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Insights on language access, interpreting and translation from the Word360 team.
NHS to Expand Martha’s Rule to All A&Es
To be completed by March 2028, NHS England have announced the rollout of Martha's Rule across all A&E departments and waiting rooms.
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Language Services
Apr 27, 2026
3 min read
Why Family Members Shouldn’t Be Used as Interpreters: A Patient Experience Perspective
Often, non-English speaking patients rely on family members to understand their care. Find out how this can affect ...
NHS
Apr 16, 2026
4 min read
Safer Births Start with Clear Communication: What the New RCOG Guidance Means
New maternity care standards mark a major shift - recognising language support not as a “nice to have,” but as a ...
News
Dec 17, 2025
3 min read
Word360 Appointed to the NHS SBS Interpretation and Translation Services Framework (SBS10519)
Word360 has been appointed to the NHS Shared Business Services Interpretation and Translation Services Framework ...
AI
Aug 12, 2025
5 min read
The Power of Hybrid Interpreting: When AI Meets Human Expertise
In a world where communication can make the difference between life and death - especially in healthcare and emergency ...
AI
Jun 17, 2025
5 min read
To AI or not to AI...
Why We Must Balance Innovation with Responsibility in AI-Powered Interpreting Equity in healthcare doesn't mean ...
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