British Sign Language (BSL) Interpreting For The NHS
Face to face or on video, so every d/Deaf patient gets the same level of care and understanding as hearing people.
Trusted Across NHS & Other Healthcare Providers
Do your d/Deaf patients have equitable access to healthcare?
A Range of Non-Spoken Solutions
Available On-Demand and Pre-Booked
In unplanned visits or emergencies, video BSL interpreting provides immediate support.
Booked Through One Platform
Support Beyond Standard BSL Interpreting
Not every patient's needs are met by a single BSL interpreter. Word360 also provides:
Need to Communicate in Alternative Formats?
How It Works
Choose your service plan
Supply key session details
An interpreter is matched to your request
Booking confirmed and service delivered
ISO Accreditations & Certifications
What The NHS Has To Say
"It's been refreshing to work with an organisation that really cares about our patients. Word360 manage all aspects of the process, from allocating bookings to invoicing. So it's a real partnership that's been formed."
Gary Perry, Associate Director, Walsall Healthcare NHS Trust
Common Questions
BSL is a full, independent language with its own grammar. SSE (Sign Supported English) follows English word order using signs, often used with people who are D/deaf but prefer an English structure. Deaf Relay interpreting uses a Deaf interpreter alongside a hearing interpreter, usually for Deaf people whose first language isn't standard BSL, such as those using regional dialects, foreign sign languages, or with additional communication needs.
Where possible, yes, though BSL interpreter availability can be more limited than for spoken languages, so continuity may depend on the interpreter's schedule and location.
Yes. We turn written information, such as documents, policies and web content, into British Sign Language video, signed by registered BSL translators.
BSL interpretation is live. An interpreter signs and voices a conversation as it happens, either face to face or by video. BSL translation turns written information into a pre-recorded BSL video. People sometimes search for a BSL translator when they need an interpreter, so tell us what you need and we will advise on the right service.
Need BSL Interpreting for an Upcoming Appointment?
Make Every Appointment Accessible
Speak to our team about British Sign Language interpreting for your Organisation.