Word360 is on all Lots as a full service supplier on the NHS Shared Business Services SBS/21/NL/ZXV/10127 Interpretation & Translation Services framework
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Work with us under the following lots: 

  • Lot 1 - Face to face (Spoken Language)
  • Lot 2 -British Sign Language (BSL) (F2F, Video & Document)
  • Lot 3 - Telephone Interpreting
  • Lot 4 - Document Translation & Ancillary Services
  • Lot 5 - Video Interpreting
  • Lot 6 - One Stop Shop (Single Sourced Requirements)

 

Benefits of using the HealthTrust Europe

By complying with the robust measures advocated by the HealthTrust Europe, clients will benefit from:
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Service Level Agreement (SLA) is flexible enough to be amended to reflect local demand, fill rates, qualifications or experience levels and travel costs considerations

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An opportunity to achieve cost and time savings using technological solutions

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Competitive market rates

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CCS managed compliance checks to deliver continued service excellence

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Dedicated contract management

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Social Value Agendas 

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Carbon Reduction Plans

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"Working with such a forward thinking organisation is refreshing.  They have all bases covered and nothing is too much hassle.  A great team to work with."

- Central London NHS

Let us help you find the right solution through the NHS Shared Business Services framework.

Frequently asked questions

How do I buy from the NHS Shared Business Services framework?

You can work with Word360 from through the NHS Shared Business Services framework either through direct award or further mini competition. The reference code for this framework is SBS/21/NL/ZXV/10127

 

Book a call with our SBS account manager here

I'm not sure which Lot is right for my organisation. Can you help?

As part of our evaluation of your needs, we will identify the key requirements across your organisation to achieve the best results for your communication needs.

 

Word360 have all of the necessary regulatory and compliance measures in place to assure that the quality of our service is 'best in class'.

 

Direct award is available on the majority of frameworks so speak to us about the most effective route to market for your organisation.

We have an urgent requirement but we haven't worked with you before. How can we use you?

We understand that sometimes you need access to interpreters in a hurry.  Not a problem. We are used to supplying short notice support around the country and in some of the rarest languages.  

 

Direct award is available on the majority of frameworks so speak to us about the most effective route to market for your organisation.

What experience do your interpreters have?

There is a mandatory requirement under this framework for all linguists to have professional qualifications and experience.

 

All of our linguists comply with this prerequisite and are even Enhanced DBS (Security) checked as standard.

 

We have decades of experience working in the healthcare sector and allocate our linguists to jobs based on their given experience within the relevant sector such as mental health or working with children.

Do you supply British Sign Language interpreters?

Yes.  We can supply the full suite of non-spoken communication services.

 

We understand that deaf patients must have a professional NRCPD registered, RSLI qualified interpreter at their appointments.  That is why we work alongside some of the best specialist BSL providers to ensure we can offer support 24 hours a day.  

 

Simply get in touch with our customer service team to discuss your needs and we’ll walk you through the process from start to finish.