Triple Win for Word360 at NHS Excellence Awards
Earlier this month, we were very excited to pick up not one but three awards at the NHS Excellence in Supply Awards organised by the Midlands Customer Board.
Held at the Jurys Inn in Hinckley, Word360 won Best Patient Experience, Support Service of the Year and the greatest accolade of the evening, Supplier of the Year which was chosen by the judges from all of the applications.
The Supplier of the Year Award recognised the best overall performance from an NHS supplier across several performance metrics such as quality, delivery and support, account performance management, and innovation. The Patient Experience Award focused on suppliers who demonstrated and shared best practices in providing outstanding patient experiences.
In presenting the Supplier of the Year, the judges praised Word360 for their commitment to delivering quality support services to local communities across the Midlands.
‘This is a fantastic achievement following a recording-breaking year across the business. The awards recognise our role in driving inclusivity across the Midlands by using new technologies and systems to promote better communication across communities.’ says Kavita Parmar, Chief Commercial Officer.
In our submission, we highlighted our work over the past year to ensure equitable access to all
Supporting deaf communities
We have created a comprehensive frontline framework that allows NHS organisations to implement simple support mechanisms for deaf patients. Ensuring inclusivity for all is of paramount importance to us and working closely with our communities we strive to ensure all patients receive the care and support they need.
Read more about accessibility in the community for hard-of-hearing patients here.
Efficiently managing data
With an integrated interpreting and translation booking platform comes more data! We have invested in our IT infrastructure year after year to ensure our systems are built to deliver cutting-edge language solutions with supporting KPIs and management reporting required to drive efficiencies across the service
Find out more about our technology platform designed to streamline language services for our clients here.
Congratulations to all the winners and finalists at the awards and a huge thank you to the Midlands Customer Board. We hope to see you all again next year!
Elliot GlynnMay 26, 2021
Interpreting is where conversations are relayed from one language to another. How those conversations are conducted is where we add value. From in person meetings to remote video interpreting including British Sign Language, let us help you find the right solution.
Our global network of translators work around the clock in over 350 languages and dialects. Working across an extensive range of industries, our Word360 sector specialist experts translate everything from medical, pharmaceutical, legal, cosmetics, charity to marketing, e-learning and many more.
Revolutionise the way your organisation accesses language services with Wordskii! Our Wordskii range of interpreting and translation software solutions deliver impact where you need it most, driving down costs and freeing up time.