Who is Ovacome?
Ovacome is the UK’s national charity for ovarian cancer support. It provides vital support to sufferers of ovarian cancer as well as their family and friends and anyone who is affected.
It has just under 4,000 members and supports almost 20,000 people a year. They offer a wide range of support services including telephone and online support as well as events and written materials.
Dedicated to their cause of providing support and advice to all those affected by ovarian cancer, Ovacome wanted to achieve:
- Offering compassionate support in a wide range of languages
- Expanding their online and telephone support to include other languages
- Making their website more accessible to non-English speakers
- Maintaining specific cultural sensitivities throughout
Ovacome is not a research or campaign charity, they remain focussed on the issue of support, and in order to achieve this more effectively they needed to expand their accessibility remit in as many ways as possible.
As a result of our provision of advanced accessibility services, Ovacome has been able to expand the reach of its services into a range of languages and thereby increase the number of people affected by ovarian cancer who are able to seek help.
We have successfully translated a wide range of digital and print materials into target languages, with considerations for varying cultural sensibilities. We also maintained awareness of spacing requirements, with some languages occupying more space than English or reading right to left, as in the case of Arabic.
All of Ovacome’s telephone, video, and in-person support is now available in a broad range of languages, through round-the-clock access to expert interpreters.